Create your account
Register securely so your applications, messages and documents remain connected to your profile.
How renting works
A considered path from property search to move-in.
Follow each stage through your secure account, with clear status updates, payment instructions and documents when applicable.
The complete rental journey
Select a property
Review the listing, location, rental costs and available information before starting an application.
Submit details
Provide the requested tenant, move-in and inspection information accurately and completely.
Application review
The agency checks the application and may request clarification or supporting information.
Approval and payment
If approved, your account displays the authorised amount, bank details and payment reference.
Verification and documents
After payment verification, the application progresses and relevant tenancy documents are issued.
Before applying
Review the property description, monthly rent, deposit, location, room details and any stated requirements. Use the contact page where essential information is unclear. Applying only for genuinely suitable homes helps the review process remain efficient.
During review
Your dashboard shows the current status of the application. Keep your contact details current and respond promptly if additional information is requested. Submitting an application does not guarantee approval and does not by itself create a tenancy.
When payment is enabled
Payment instructions appear only after the appropriate approval stage. Confirm the beneficiary, IBAN, BIC/SWIFT, amount, currency and required booking reference before making a transfer. Uploading a receipt notifies the agency but does not replace bank verification.
Documents and move-in preparation
Available documents may include an invoice, viewing permit and rental agreement. Read each document carefully, report inaccuracies and retain a copy for your records. Inspection, contract completion and key handover arrangements are confirmed separately for the relevant property.
Support throughout the process
The agency can explain the platform workflow, help coordinate property-related steps and clarify which information is still required. Property-specific legal or contractual questions should be resolved before signing the rental agreement.
Questions about this information?
Our team can clarify the platform process and direct formal requests to the appropriate contact.